What Are The Benefits Of Store-And-Forward Telehealth Systems?

You might already use some virtual software services in your clinic, such as online consultations. However, these packages often include other care options you will find useful.

For example, if you don't currently use a store-and-forward function, then you should consider adding one to your system. How does this function work? What are its benefits?

What Is Store-and-Forward?

Store-and-forward systems help doctors and other medical professionals to share patient information. Typically, you use this function when you need a second opinion on a patient or want to refer them to a specialist.

You can upload test results, scans, X-rays, photos, and videos to these systems as well as general patient data. These files are typically stored in a secure cloud-based system. Once you upload something to the system, you can give access to appropriate medical professionals when you need to.

Why Use Store-and-Forward?

Store-and-forward functions help you work more efficiently with other doctors and medical specialists. They improve treatments and outcomes without adding to your daily workload.

For example, you can use these systems to get immediate access to targeted specialist help. This often helps patients with problems that aren't easily dealt with locally.

So, if you need advice on treating a patient with an unusual or obscure condition, then you might not have any local specialty doctors to talk to. If you use a store-and-forward system, then you can get advice from any doctor in any location.

These systems also help you get second opinions fast. For example, say you see a patient who has a concerning mole. You might not be sure if the patient needs a cancer referral if the mole doesn't show clear risk characteristics. However, it doesn't look right.

Here, you can take a photograph of the mole and upload it to your store-and-forward system. You can then contact a melanoma specialist and ask them to take a look at the image. Their opinion helps you decide what to do next. If your patient does need further investigations, you can organize them faster.

Store-and-forward systems also integrate easily into your working day without adding extra pressure. You don't have to try to find a convenient time to talk to other doctors; you won't miss calls because you are seeing patients. You simply upload files, send a message, and then wait for a reply.

To find out more about the advantages of adding store-and-forward systems to your clinic's software, talk to virtual healthcare software providers today.


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